Salon Policies

Cancelation Policy

48 hour cancellation policy.

Please be mindful while scheduling your appointments as excessive cancellations/rescheduling may result in client termination.

All appointments / cancellations / changes must be completed through email / text only at soullovey@gmail.com 503-799-8187. Please be aware that I do not have my business line on Sunday / Monday. I will not receive messages until arrival on Tuesday at 9:00am. If you cancel on a non-business day your cancellation time/date will begin on Tuesday at 9:00am.

Appointment Policies

Please wait in your car until I text you to come into the building. There is elevator access into my studio as well as stair access. If you would rather use the stairs please let me know that way I can guide you to the correct door.

All appointments/cancellations/changes must be completed through email/text only.

New Clients

New color clients will be required to place a $50 non refundable deposit to reserve an appointment at time of scheduling. New extension clients will be required to place a non-refundable $500 deposit. Deposits will go toward your final balance and/or cost of hair.